This privacy policy sets out how Mrs Meticulous uses and protects any information that you give us when using the services or website of Mrs Meticulous.

Mrs Meticulous is committed to ensuring that your privacy is protected. Should Mrs Meticulous ask you to provide certain information by which you can be identified when using our services or website, then you can be assured that it will only be used in accordance with this privacy statement.

Mrs Meticulous may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes that we make to our privacy policy. This policy is effective from 29.01.2019

What we collect

We may collect the following information:

• name 
• contact information including email address and contact number
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
• banking and payment detailed where required

What we do with the information we gather at Mrs Meticulous

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• We may periodically contact you via phonecall about new products, special offers or other information which you think you may find interesting using the contact number which you have provided.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and in person.

Names, addresses and telephone numbers of clients and employees alike are stored in locked filing system to which only the company owner has the key. They are also stored on company computer systems, password protected. Access is only available to the company owner and management.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We don’t currently use cookies of any kind.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at office@mrsmeticulous.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the new GDPR regulations 2018 to be removed at any time. If you would like a copy of the information held on you please write or email us and we can provide this information.

Office@mrsmeticulous.com

Churchview, All Saints Road, Bromsgrove, B61 0AQ

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.